Website Privacy Notice
1. Who we are
Farringdon Law Limited (trading as "Farringdon") ("we", "us", "our") is a conveyancing firm regulated by the Council for Licensed Conveyancers (CLC). We are the data controller for the personal data collected through this website.
Contact details:
Address: 29 Clerkenwell Road, London, United Kingdom, EC1M 5RN
Email: privacy@farringdon.com
Phone: +44 20 4634 7456
ICO registration number: ZC020988
2. About this notice
This notice explains how we collect and use personal data when you visit our website at www.farringdon.com. It applies to all visitors to the website, whether or not you go on to instruct us.
For information about how we use cookies, please see our Cookie Notice.
3. What personal data we collect through the website
We collect personal data through the website in the following ways:
Contact and enquiry forms
When you submit a contact or enquiry form, we collect your name, email address, telephone number, and any information you include in your message.
Quote calculator
When you use our online quote calculator, we collect the information you enter to generate your quote (such as property value, transaction type, and any contact details you provide). If you choose to proceed with an enquiry based on the quote, we will also collect your name and contact details.
Server logs
Our website is hosted by Squarespace, Inc. When you visit the website, Squarespace automatically collects certain technical data, including your IP address, browser type and version, operating system, referring URL, pages visited, and the date and time of your visit. This data is collected through server logs and is used to maintain the security and performance of the website.
Cookies
Our website uses cookies. For full details of the cookies we use, their purpose, and how to manage them, please see our Cookie Notice.
4. Why we process your data and our lawful basis
PurposeLawful Basis (Article 6 UK GDPR)Responding to your enquiry submitted via the contact formLegitimate interests (Art. 6(1)(f)) — responding to prospective client enquiriesProviding you with a conveyancing quote via the quote calculatorLegitimate interests (Art. 6(1)(f)) — providing requested information to prospective clientsFollowing up on your enquiry or quoteLegitimate interests (Art. 6(1)(f)) — progressing a prospective client relationship that you initiated. We will not contact you for unrelated marketing purposes without your consent.Website security, performance monitoring, and abuse prevention (server logs)Legitimate interests (Art. 6(1)(f)) — maintaining the security and availability of the websiteAnalytics cookies (understanding how visitors use the website)Consent (Art. 6(1)(a)) — via our cookie banner. See our Cookie Notice for details.
5. Who we share your data with
We may share personal data collected through the website with the following recipients:
Squarespace, Inc. (USA) — our website hosting provider. Squarespace processes server logs and form submissions on our behalf as a data processor.
Google LLC (USA) — if you submit an enquiry, your details may be processed through Google Workspace (our email system) as we respond to you.
We do not sell your personal data to any third party. We do not share data collected through the website with any advertising networks or marketing platforms.
International transfers
Squarespace, Inc. and Google LLC are based in the United States. Where your personal data is transferred outside the United Kingdom, we rely on the following safeguards:
Google LLC: UK-US Data Bridge (Google is certified under the UK Extension to the EU-US Data Privacy Framework). EU Standard Contractual Clauses with UK Addendum are in place as a fallback.
Squarespace, Inc.: EU Standard Contractual Clauses with UK Addendum, as set out in Squarespace's Data Processing Agreement.
For further details, please contact us at privacy@farringdon.com.
6. How long we keep your data
CategoryRetention PeriodContact form submissions and enquiries12 months from the date of your enquiry, unless you become a client (in which case, the Client Privacy Notice applies)Quote calculator data12 months from the date of the quote, unless you become a clientServer logs (Squarespace)Retained by Squarespace in accordance with their data retention policy (typically up to 7 years for analytics data)Cookie dataSee our Cookie Notice for individual cookie durations
If you do not go on to instruct us, your enquiry data will be securely deleted after the retention period.
7. Your rights
Under UK GDPR, you have the following rights in relation to your personal data:
Right of access — You can request a copy of the personal data we hold about you.
Right to rectification — You can ask us to correct inaccurate or incomplete data.
Right to erasure — You can ask us to delete your data in certain circumstances.
Right to restrict processing — You can ask us to limit how we use your data.
Right to data portability — You can request your data in a structured, commonly used format.
Right to object — You can object to processing based on legitimate interests. If you object, we will stop processing your data unless we have compelling legitimate grounds to continue.
Right to withdraw consent — Where we process your data based on consent (e.g. analytics cookies), you can withdraw consent at any time via the cookie banner or by contacting us.
To exercise any of these rights, please contact us at privacy@farringdon.com. We will respond within one calendar month.
8. Data security
We take appropriate technical and organisational measures to protect your personal data, including encrypted transmission (HTTPS) across the website, access controls limiting data to authorised personnel, and secure hosting provided by Squarespace.
9. Children
Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children.
10. Complaints
If you are unhappy with how we have handled your personal data, you have the right to complain to the Information Commissioner's Office (ICO):
Website: https://ico.org.uk
Helpline: 0303 123 1113
Address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
We would appreciate the opportunity to address your concerns before you contact the ICO. Please contact us first at privacy@farringdon.com.
11. Changes to this notice
We may update this notice from time to time. We will update the date at the top of this page when changes are made. If we make significant changes, we will take reasonable steps to notify you.